You are entitled to return your goods within 28 days of dispatch for a credit/refund or exchange (We can only offer exchanges on goods that are the same price as the returned goods).
Returned goods must be:
-Returned within 28 days of the dispatch date – You must notify us of the return within 21 days of the dispatch date
- Unworn, unwashed and unaltered, in original packaging with labels attached
- Returns can take up to 10 working days to be processed, so if you need your exchange quickly, you can send your return back for a refund, and place a new order online for the size/style you need. The cost of your delivery charge will not be refunded.
If you requested an exchange: In stock items will be dispatched within 3 working days, out of stock items will be ordered from our supplier.
If you have received faulty goods/the wrong item -
Any goods which are faulty due to a manufacturing fault can be returned to us for a refund or exchange, as per the usual return instructions
If the item’s fault has been caused by external factors, e.g. incorrectly washing/drying, this would not be eligible for a return.
Our return’s team will check the goods for the fault and contact you if there are any issues. If the fault is deemed to be a manufacturing fault we will refund/exchange as requested
Step 1
- Fill in the returns form found inside your parcel, you will need a GRN (Goods return number) – Please email info@workinstyle.com or call 0161 477 4438 to get your unique code
Step 2
- Put your goods and return form inside your return package (You can use the original packaging that your order was delivered in) and secure the parcel ready to be posted
Step 3
- Put your order number on the DPD return label and attach to the front of your parcel
Step 4
- Take your parcel to your nearest DPD collection point. You can find your nearest store here – www.dpd.co.uk/pickuplocator
